【shop's】

Tamachanshop

【Company】

Kyunan Service Co., Ltd.

【location】

〒885-0021 44-3-2 Hiraecho, Miyakonojo City, Miyazaki Prefecture

【window】

電　話：0120-385-246 F A X：0986-22-3580
Email：thanks-mail@tamachanshop.jp

【shipping】

【In-house shipping】 〒885-0021 47-10 Hiraecho, Miyakonojo City, Miyazaki Prefecture

【purpose】

Mail order business using the Internet

【representative】

Kotaro Tanaka(Representative Director and President)

【Necessary charges other than product price】

consumption tax※Shipping charges apply to some items.Deferred payment settlement fee 320 yen (tax included)

【Product delivery time】

We aim to ship within 2-5 days after receiving your order. (Except during busy times) Please check the product page for items with set shipping times. If you order a pre-order item (Anno potato, mango, Christmas chicken, etc.), it will be shipped as soon as all the items are ready. please note. If you would like them to be shipped separately, we recommend that you purchase them separately.

【payment method】

Bulk credit card（VISA・MASTER・JCB・AMEX・DINERS） Paidy、Amazon Pay、NP deferred payment（Convenience store, post office, bank,LINE Pay）

【Returns/Exchanges】

In the case of sending food, as a general rule, we do not accept returns due to customer's convenience (other than damage or staining of the product) such as long-term absence.

【How to cancel subscription】

If you would like to cancel your subscription, please contact us by phone at least 9 days before the next shipment.

【business hours】

weekdays：AM10:00～PM5:30

【Holiday】

Phone calls are not accepted on Saturdays, Sundays and public holidays. (Available from Monday to Friday) We do not ship on Sundays and public holidays.